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Built in the UAE by Autowork AI

No message left on read.Kio answers them all.Even at 3 a.m.

Kio replies on Instagram, WhatsApp, Telegram and your website — from your own menus, prices and policies. It takes bookings, sends payment links, remembers your regulars, and hands the tricky ones to your team.

Start freeWatch a day with Kio

No card required · 100 free test replies a month · Arabic and English in the same thread

  • Instagram messagesBusiness & creator accounts
  • WhatsApp BusinessEmbedded signup, QR or API
  • TelegramA bot token, pasted once
  • Website widgetOne script tag on your site

Layla Al Mansouri

WhatsApp · Kio replying as your shop

Live

Today

هل توصلون إلى جميرا؟ وهل طقم المزهريات الخزفية ما زال متوفراً؟

نعم، التوصيل إلى جميرا يستغرق حوالي ٤٥ دقيقة. طقم المزهريات الخزفية متوفر بسعر ٢٤٠ درهم — هل أرسل لك رابط الدفع؟

Grounded in: Delivery policy · Catalog

Yes please! And can I pick it up instead of delivery?

Of course — pickup from the Al Quoz studio, ready in about 30 minutes. Here’s your secure checkout link, valid for 24 hours: pay.your-shop.com/vx8…

Action · Stripe payment link created
Saved to your CRM · Layla · pickup, Jumeirah
Kio is handling this chat

Language

Replies in the customer’s own

Unsure?

Hands off to a person

A sample thread. The shop and the customer are made up; every step is what Kio does.
4 channels
Instagram, WhatsApp, Telegram and your website
العربية + English
replies in whatever language the customer writes
24/7
every message answered, even at 3 a.m.
100 free test replies
every month, before you ever pay

01A day with Kio

It doesn’t just answer. It resolves.

Four moments from one shop’s day. Each one ends the way it would in your app: grounded, actioned, handed off, or counted.

  1. 03:12Instagram message

    Are you open on Friday, and do you deliver to Jumeirah?

    Friday we open 9–11 p.m. and yes — delivery to Jumeirah is about 45 minutes.

    Answered from your Knowledge

    Hours and delivery zones came from the policy you uploaded. If it were not in there, Kio would say so instead of guessing.

  2. 09:40WhatsApp

    Can I book for Saturday at 7?

    Saturday 7 p.m. is free — booked. You’ll get a confirmation in a moment.

    Action · booking created

    Bookings, order lookups and payment links run through actions you approved from the catalog — Calendly, Shopify, Stripe — or your own API.

  3. 13:05Website widget

    I want a refund for order #4821.

    Handing you to a person now — Sara will pick this up.

    Handed to your team

    “Refund” is one of your instant-handoff words, so Kio stepped aside. The chat landed in Chats as “Needs you” and Sara replied as your business.

  4. 18:30Dashboard

    38

    Resolved

    4

    Handoffs

    6.5

    Hours saved

    The day, counted honestly

    Conversations, handoffs, resolution rate and hours saved. A chat only counts as resolved if no human stepped in and the customer did not come back.

Sample day. The numbers on the dashboard card are illustrative; yours come from your own conversations.

02The product

Not a chatbot. A whole front desk.

Knowledge, actions, an inbox with real handoff, a CRM that fills itself, a team with roles — everything a busy shop needs, from day one.

Knowledge it actually reads

Upload PDFs, Word docs, spreadsheets — even a photo of your menu, in English or Arabic — or import your website. Kio keeps everything you taught it in view on every reply, and if the answer isn’t in there, it says so.

Teach it by chatting

Delivery is free over 200 AED, otherwise 20 AED. Minimum order 80 AED.

Saved. I’ll quote 20 AED delivery, free from 200 AED, and an 80 AED minimum.

In your vault

  • Menu — autumn 2026.pdf14 pages
  • Delivery & refund policy.docx2 pages
  • Price list.xlsx212 rows
  • Counter menu (photo).jpgread in Arabic
  • your-shop.com9 pages imported

Actions that do the work

Pick from a catalog of ready integrations, or connect your own API or MCP server. You approve every tool Kio may use.

Payment linkOrder lookupBookingOrder statusYour API or MCP

Human handoff, built in

When a customer asks for a person — or Kio isn’t sure — the chat pauses and lands in Chats. Your reply goes out as your business.

LMLayla Al Mansouriwaiting 4mCould someone call me about the wedding menu?

Needs you · alerted by push, email and WhatsApp

Character Studio

Name, languages, greeting, house rules — with an assistant that reads your website and drafts it. Test every change in the sandbox.

Name
Noor
Languages
العربية · English
Tone
Warm, brief, no emoji

A CRM that fills itself

Every customer becomes a profile: history, what Kio remembers, your tags and notes. Filter, segment, export to CSV.

RegularPickupWholesaleJumeirah

Remembers: prefers pickup · asked about the vase set twice

Team seats & custom roles

Invite teammates and design your own roles, each seeing exactly the areas they work in. Billing and channels stay with the owner.

  • Support agentChats · Customers
  • AI trainerKnowledge · Studio · Sandbox
  • OperationsOrders · Analytics

You hold the reins

One switch pauses auto-replies everywhere. Instant-handoff words skip the AI on the spot. The sandbox keeps working while paused.

Auto-replies

Handoff words

refundcomplaintspeak to a personشكوى

Sandbox & honest analytics

Chat with your agent privately before it meets a customer. Then track conversations, handoffs, resolution rate and the hours saved — counted honestly.

Resolved without a human, last 7 days · sample

03Inside the app

No mockups. This is the app.

Not a mockup: these are Kio’s own screens, on the phone you would run it from.

Chats — Every channel in one inbox, sorted by who is waiting on a person.

Every channel in one inbox, sorted by who is waiting on a person.

Screens from a sample workspace — the names, orders and messages in them are made up. Yours fills with your own the moment a channel is connected.

04Industries

Speaks cafe. Speaks garage. Speaks gym.

Tell us what your business does at signup and Kio arrives speaking your trade — extra dashboard pages, sector-smart behavior, and a CRM that captures what matters in it.

  • Coffee shop

    The whole counter: Foodics, Deliveroo and Talabat on one pass, barista tickets, live stock, loyalty, rotas, and the day's numbers in the books.

    OrdersMenuInventoryLoyaltyShiftsReports

  • Real estate

    A 24/7 property concierge for the Gulf market: qualifies buyers and sellers in AED, matches your portfolio, scores every lead, chases viewings and drafts the follow-up.

    LeadsListingsSourcing

  • Car garage & auto repair

    A service advisor that decodes plates and VINs, opens job tickets, sends AI inspection estimates, and chases every service, collection and review on its own.

    JobsVehiclesParts & billingServices

  • Gym & fitness studio

    A front desk that never sleeps: trial passes with a scannable QR issued in chat, class bookings reminded automatically, and memberships chased before they lapse.

    ClassesMembersTrial passes

  • Catering

    An events desk that never sleeps: captures every wedding, majlis and corporate enquiry with its date, headcount and menu, tracks the pipeline to delivery day, and chases every quote.

    EventsMenu & packages

  • General business

    The standard Kio — works for any kind of business.

    Your trade not listed yet? Start here — tailored Kios are added by request.

05Guardrails

Rules it can never break

Every reply runs under platform guardrails that neither a clever customer nor a misconfigured prompt can switch off.

Enforced on the platform, not in your prompt

  1. 01

    Sticks to your facts

    Prices, hours, stock, policies — every claim must come from your business info or a real tool result. Unknown is an acceptable answer; a guess is not.

  2. 02

    Never touches card details

    Kio never asks for or accepts card numbers, CVVs or one-time codes — customers are always directed to a secure payment link instead.

  3. 03

    Can’t be talked out of it

    Customer messages are treated as text, never as instructions — “ignore your rules” doesn’t work, and Kio stays your business’s assistant, nothing else.

  4. 04

    Honest about being AI

    Kio never claims to be human — asked directly, it says it’s your AI assistant, then gets on with helping the customer.

06Integrations

Already works with your tools.

Payments, storefronts, bookings, CRMs and delivery platforms from the built-in action catalog. Each is a couple of fields — paste a key and the action shows up in your agent’s toolbox.

StripeShopifyCalendlyWooCommercePayPalHubSpotSquareIntercomNotionZapierDeliverooTalabatFoodicsYour own API or MCP server
FoodicsTalabatDeliverooZapierNotionIntercomSquareHubSpotPayPalWooCommerceCalendlyShopifyStripeYour own API or MCP server

07Pricing

Start free, pay when you go live

Every account starts with a free sandbox and 100 test replies a month — no card required. Connect a channel when you’re ready.

Free

For trying it properly

$0forever

  • Private sandbox to rehearse your agent
  • 100 test replies / month
  • Knowledge + Character Studio
  • Website chat widget
  • No card required
Start free

Starter

For getting live

AED 200/ month

  • 1 channel (WhatsApp or Instagram)
  • 1,000 AI replies / month
  • Knowledge + Actions
  • Customer chats + CRM
  • 3 team seats with roles
Start free
Most popular

Growth

For growing shops

AED 289/ month

  • 2 channels (WhatsApp + Instagram)
  • 5,000 AI replies / month
  • Everything in Starter
  • Monthly savings report
  • 5 team seats with roles
Start free

Scale

For multi-location brands

AED 599/ month

  • Multiple locations / brands
  • 50,000 AI replies / month
  • Advanced Actions
  • Priority support
  • 15 team seats with roles
Start free

Change or cancel your plan anytime from the dashboard — billing is self-serve through Stripe.

08FAQ

Questions shops actually ask

The short honest answers — everything here is how the product really behaves.

Which channels does Kio work on?

Instagram messages, WhatsApp Business, Telegram, and a chat widget for your own website. You connect them from the dashboard — Kio subscribes to the message webhooks for you, so there’s nothing to wire up.

What happens when Kio doesn’t know the answer?

It says so and hands the conversation to you. Every reply must be grounded in your Knowledge or a real tool result — when it isn’t sure, the chat lands in your team’s inbox as “Needs you” and you’re alerted on the dashboard, by email, push, or WhatsApp.

Can I take over a conversation myself?

Any time. Open the chat and reply — your message is delivered through the same channel as your business, not a bot, and Kio stays quiet on that thread while a human owns it. You can also pause auto-replies everywhere with one switch in Settings, or set instant-handoff words like “refund” that skip the AI on the spot.

Does my team get access?

Every paid plan includes team seats. You invite teammates by email and give each one a role you define — a role decides which areas of Kio they see, while billing, channels and team management always stay with you.

What languages does it speak?

Kio replies in whatever language the customer writes in — Arabic and English side by side is everyday use, menus and documents in either language included.

How does billing work?

Self-serve through Stripe. Start free with the sandbox, upgrade from the dashboard when you’re ready to connect a channel, and change or cancel your plan yourself at any time.

Is my customer data mine?

Yes. Your CRM — every customer, their history, your tags and notes — exports to CSV in one click, and you can make Kio forget what it remembers about any individual customer.

Do I need a developer?

No. Channels connect from the dashboard, Knowledge is uploads and website imports, and each integration is a couple of fields — paste a key and the action shows up in your agent’s toolbox. Developers are welcome: your own API or MCP server plugs in the same way.

Your next customer is already typing.

Set up your agent in minutes, rehearse it in the sandbox, and go live on Instagram or WhatsApp the moment it sounds like you.

Start freeSee how it works

No card required · 100 free test replies a month · cancel anytime

iOS and Android apps are coming soon — Kio works in your browser today.