Built in the UAE by Autowork AI

No message left on read.Kio answers them all.Even at 3 a.m.

Kio replies on Instagram, WhatsApp, Telegram and your website, using your own menus, prices and policies. It takes bookings, sends payment links, remembers your regulars, and hands the tricky ones to your team.

No card required · 100 free test replies a month · Arabic and English in the same thread

  • Instagram messagesBusiness & creator accounts
  • WhatsApp BusinessMeta signup, QR code or API
  • TelegramA bot token, pasted once
  • Website widgetOne line of code on your site
A WhatsApp thread in Kio: the customer asks in Arabic about delivery to Jumeirah and an iftar box, Kio answers in Arabic from the shop’s delivery zones and Ramadan menu, then in English sends a checkout link, and confirms the payment.A WhatsApp thread in Kio: the customer asks in Arabic about delivery to Jumeirah and an iftar box, Kio answers in Arabic from the shop’s delivery zones and Ramadan menu, then in English sends a checkout link, and confirms the payment.

Language

Replies in the customer’s language

Unsure?

Hands off to a person

Kio’s own thread screen, from a sample workspace. The shop and the customer are made up.
4 channels
Instagram, WhatsApp, Telegram and your website
العربية + English
replies in whatever language the customer writes
24/7
every message answered, even at 3 a.m.
100 free test replies
every month, before you ever pay

01A day with Kio

It doesn’t just answer. It resolves.

Four moments from one shop’s day. Each one ends the way it would in your app: answered, done, handed to your team, or counted.

  1. 03:12Instagram message
    An Instagram thread at 3:12 a.m.: the customer asks about Friday hours and delivery to Jumeirah; Kio answers, citing the shop’s opening hours and delivery zones.An Instagram thread at 3:12 a.m.: the customer asks about Friday hours and delivery to Jumeirah; Kio answers, citing the shop’s opening hours and delivery zones.

    Answered from your Knowledge

    Hours and delivery zones came from the policy you uploaded. If they weren’t there, Kio would say so instead of guessing.

  2. 09:40WhatsApp
    A WhatsApp thread at 9:40 a.m.: the customer asks to book a tasting for Saturday at 7; Kio confirms the booking.A WhatsApp thread at 9:40 a.m.: the customer asks to book a tasting for Saturday at 7; Kio confirms the booking.

    Action · booking created

    Bookings, order lookups and payment links run through actions you turned on, such as Calendly, Shopify and Stripe, or your own API.

  3. 13:05Website widget
    A website chat at 1:05 p.m.: the customer asks for a refund, the auto-reply hands over to a person, and Sara Haddad replies; the status reads Sara Haddad is replying.A website chat at 1:05 p.m.: the customer asks for a refund, the auto-reply hands over to a person, and Sara Haddad replies; the status reads Sara Haddad is replying.

    Handed to your team

    “Refund” is one of your instant-handoff words, so Kio stepped aside. The chat landed in Chats as “Needs you” and Sara replied as your business.

  4. 18:30Dashboard
    Kio’s Analytics screen: 81% resolved by Kio, and the sentence “Kio resolved 52 of 64 finished conversations this month — about 4 hours you didn’t spend on chat.”Kio’s Analytics screen: 81% resolved by Kio, and the sentence “Kio resolved 52 of 64 finished conversations this month — about 4 hours you didn’t spend on chat.”

    The day, counted honestly

    Conversations, handoffs, resolution rate and hours saved. A chat only counts as resolved if no one on your team stepped in and the customer didn’t come back.

Sample day, on Kio’s own screens: the shop, its customers and its numbers are a sample workspace’s. Yours come from your own conversations.

02The product

Not a chatbot. A whole front desk.

What it knows, what it can do, an inbox your team can step into, a customer list that fills itself, and roles for your staff. Everything a busy shop needs from day one.

Knowledge it actually reads

Upload PDFs, Word docs, spreadsheets or even a photo of your menu, in English or Arabic, or import your website. Kio checks what you taught it on every reply, and if the answer isn’t there, it says so.

Teach it by chatting

The Knowledge chat: the owner tells Kio the delivery fees and Kio saves them, then answers a question about nut-free mezze from the menu it was given.The Knowledge chat: the owner tells Kio the delivery fees and Kio saves them, then answers a question about nut-free mezze from the menu it was given.

In your vault

The Knowledge library: a drop zone for documents, the storage used, two documents that need a look, and the Ramadan menu.The Knowledge library: a drop zone for documents, the storage used, two documents that need a look, and the Ramadan menu.

Actions that do the work

Pick from ready-made integrations, or connect your own API or MCP server. Kio only uses the tools you approve.

The Actions screen: a Stripe payment link and Calendly availability set up and switched on, each with Edit and Re-test.The Actions screen: a Stripe payment link and Calendly availability set up and switched on, each with Edit and Re-test.

Human handoff, built in

When a customer asks for a person, or Kio isn’t sure, the chat pauses and lands in Chats. Your reply goes out as your business.

The Chats inbox: a banner to answer Layla Al Mansouri, waiting 18 minutes, above her chat under Needs you, and a chat you are handling below.The Chats inbox: a banner to answer Layla Al Mansouri, waiting 18 minutes, above her chat under Needs you, and a chat you are handling below.

Character Studio

Set the name, languages, greeting and house rules, or let Kio read your website and draft them for you. Try every change in the sandbox.

Character Studio’s Identity card: the agent is named Dune and speaks English and Arabic.Character Studio’s Identity card: the agent is named Dune and speaks English and Arabic.

A CRM that fills itself

Every customer becomes a profile: history, what Kio remembers, your tags and notes. Filter, group and export to CSV.

The Customers list: filters for everyone, VIP and Wedding, and customers with their channel, conversations, status and tags.The Customers list: filters for everyone, VIP and Wedding, and customers with their channel, conversations, status and tags.

Team seats & custom roles

Invite teammates and design your own roles, each seeing exactly the areas they work in. Billing and channels stay with the owner.

Team settings, Roles & access: a Support agent role that sees customer chats, and an Operations role that also runs daily operations.Team settings, Roles & access: a Support agent role that sees customer chats, and an Operations role that also runs daily operations.

You hold the reins

One switch pauses auto-replies everywhere. Instant-handoff words skip the AI on the spot. The sandbox keeps working while paused.

AI assistant settings: the Auto-replies switch on, and the instant-handoff words refund, complaint, speak to a person and شكوى.AI assistant settings: the Auto-replies switch on, and the instant-handoff words refund, complaint, speak to a person and شكوى.

Sandbox & honest analytics

Chat with your agent privately before it meets a customer. Then track conversations, handoffs, resolution rate and the hours saved, counted honestly.

Analytics: new conversations per day over the last 30 days.Analytics: new conversations per day over the last 30 days.

Every picture here is a screen of the app, from a sample workspace.

03Inside the app

No mockups. This is the app.

These are Kio’s own screens, on the phone you’d run it from.

Chats — Every channel in one inbox, sorted by who is waiting on a person.Chats — Every channel in one inbox, sorted by who is waiting on a person.

Every channel in one inbox, sorted by who is waiting on a person.

Screens from a sample workspace. The names, orders and messages in them are made up. Yours fills with your own as soon as you connect a channel.

04Industries

Speaks cafe. Speaks garage. Speaks gym.

Tell us what your business does when you sign up, and Kio arrives knowing your trade, with extra dashboard pages made for it and a customer list that keeps the details that matter to you.

  • Coffee shop

    The whole counter: Foodics, Deliveroo and Talabat on one pass, barista tickets, live stock, loyalty, rotas, and the day's numbers in the books.

    OrdersMenuInventoryLoyaltyShiftsReports
  • Real estate

    A 24/7 property concierge for the Gulf market: qualifies buyers and sellers in AED, matches your portfolio, scores every lead, chases viewings and drafts the follow-up.

    LeadsListingsSourcing
  • Car garage & auto repair

    A service advisor that decodes plates and VINs, opens job tickets, sends AI inspection estimates, and chases every service, collection and review on its own.

    JobsVehiclesParts & billingServices
  • Gym & fitness studio

    A front desk that never sleeps: trial passes with a scannable QR issued in chat, class bookings reminded automatically, and memberships chased before they lapse.

    ClassesMembersTrial passes
  • Catering

    An events desk that never sleeps: captures every wedding, majlis and corporate enquiry with its date, headcount and menu, tracks the pipeline to delivery day, and chases every quote.

    EventsMenu & packages
  • General business

    The standard Kio — works for any kind of business.

    Don’t see your trade? Start here. We add new trades on request.

05Guardrails

Rules it can never break

Every reply follows rules that no clever customer or wrong setting can switch off.

Built into Kio, not left to your settings

  1. 01

    Sticks to your facts

    Prices, hours, stock and policies come only from your business info or a connected tool. If Kio doesn’t know, it says so instead of guessing.

  2. 02

    Never touches card details

    Kio never asks for or accepts card numbers, CVVs or one-time codes. Customers always get a secure payment link instead.

  3. 03

    Can’t be talked out of it

    Kio reads customer messages as messages, never as orders to change how it works. “Ignore your rules” doesn’t work, and Kio stays your business’s assistant.

  4. 04

    Honest about being AI

    Kio never claims to be human. Asked directly, it says it’s your AI assistant, then gets on with helping the customer.

06Integrations

Already works with your tools.

Payments, online stores, bookings, CRMs and delivery apps, ready to switch on. Each takes a couple of fields: paste a key and Kio can start using it.

StripeShopifyCalendlyWooCommercePayPalHubSpotSquareIntercomNotionZapierDeliverooTalabatFoodicsYour own API or MCP server
FoodicsTalabatDeliverooZapierNotionIntercomSquareHubSpotPayPalWooCommerceCalendlyShopifyStripeYour own API or MCP server

07Pricing

Start free, pay when you go live

Every account starts with a free sandbox and 100 test replies a month, with no card required. When you’re ready to go live, every paid plan begins with a 21-day free trial.

Free

For trying it properly

$0forever

  • Private sandbox to rehearse your agent
  • 100 test replies / month
  • Knowledge + Character Studio
  • Website chat widget
  • No card required
Start free

Starter

For getting live

AED 200/ month

21-day free trial · cancel anytime

  • 1 channel (WhatsApp or Instagram)
  • 1,000 AI replies / month
  • Knowledge + Actions
  • Customer chats + CRM
  • 3 team seats with roles
  • 1 AI video a week (up to 30s)
Start 21-day free trial
Most popular

Growth

For growing shops

AED 289/ month

21-day free trial · cancel anytime

  • 2 channels (WhatsApp + Instagram)
  • 5,000 AI replies / month
  • Everything in Starter
  • Monthly savings report
  • 5 team seats with roles
  • 2 AI videos a week (or one 50s)
Start 21-day free trial

Scale

For multi-location brands

AED 599/ month

21-day free trial · cancel anytime

  • Multiple locations / brands
  • 50,000 AI replies / month
  • Advanced Actions
  • Priority support
  • 15 team seats with roles
  • Up to five 40s AI videos a week (or three 50s)
Start 21-day free trial

Every paid plan starts with a 21-day free trial. Change or cancel your plan anytime from the dashboard. Billing runs through Stripe.

08FAQ

Questions shops actually ask

Short, honest answers. Everything here is how Kio really works.

Which channels does Kio work on?

Instagram messages, WhatsApp Business, Telegram, and a chat widget for your own website. You connect them from the dashboard, and Kio handles the technical setup for you.

What happens when Kio doesn’t know the answer?

It says so and hands the conversation to you. Every reply has to come from your Knowledge or a connected tool. When Kio isn’t sure, the chat lands in your team’s inbox as “Needs you” and you get an alert on the dashboard, by email, by push notification or on WhatsApp.

Can I take over a conversation myself?

Any time. Open the chat and reply. Your message goes out on the same channel as your business, not a bot, and Kio stays quiet on that thread while you’re handling it. You can also pause auto-replies everywhere with one switch in Settings, or set instant-handoff words like “refund” that skip the AI on the spot.

Does my team get access?

Every paid plan includes team seats. You invite teammates by email and give each one a role you define. A role decides which areas of Kio they see, while billing, channels and team management always stay with you.

What languages does it speak?

Kio replies in whatever language the customer writes in. Arabic and English work side by side, and your menus and documents can be in either.

How does billing work?

You manage it yourself, through Stripe. Start free with the sandbox, upgrade from the dashboard when you’re ready to connect a channel, and change or cancel your plan yourself at any time.

Is my customer data mine?

Yes. You can export your CRM, with every customer, their history and your tags and notes, to CSV in one click. You can also make Kio forget what it remembers about any individual customer.

Do I need a developer?

No. You connect channels from the dashboard, add Knowledge by uploading files or importing your website, and set up each integration with a couple of fields. Paste a key and Kio can start using it. If you do have a developer, your own API or MCP server plugs in the same way.

Your next customer is already typing.

Set up your agent in minutes, rehearse it in the sandbox, and go live on Instagram or WhatsApp the moment it sounds like you.

No card required · 100 free test replies a month · cancel anytime

iOS and Android apps are coming soon. Kio works in your browser today.