No message left on read.Kio answers them all.Even at 3 a.m.Even at 3 a.m.In Arabic, too.While you sleep.Even at 3 a.m.
Kio replies on Instagram, WhatsApp, Telegram and your website, using your own menus, prices and policies. It takes bookings, sends payment links, remembers your regulars, and hands the tricky ones to your team.
No card required · 100 free test replies a month · Arabic and English in the same thread
Instagram messagesBusiness & creator accounts
WhatsApp BusinessMeta signup, QR code or API
TelegramA bot token, pasted once
Website widgetOne line of code on your site
9:41
Language
Replies in the customer’s language
Unsure?
Hands off to a person
Kio’s own thread screen, from a sample workspace. The shop and the customer are made up.
4 channels
Instagram, WhatsApp, Telegram and your website
العربية + English
replies in whatever language the customer writes
24/7
every message answered, even at 3 a.m.
100 free test replies
every month, before you ever pay
01A day with Kio
It doesn’t just answer. It resolves.
Four moments from one shop’s day. Each one ends the way it would in your app: answered, done, handed to your team, or counted.
03:12Instagram message
Answered from your Knowledge
Hours and delivery zones came from the policy you uploaded. If they weren’t there, Kio would say so instead of guessing.
09:40WhatsApp
Action · booking created
Bookings, order lookups and payment links run through actions you turned on, such as Calendly, Shopify and Stripe, or your own API.
13:05Website widget
Handed to your team
“Refund” is one of your instant-handoff words, so Kio stepped aside. The chat landed in Chats as “Needs you” and Sara replied as your business.
18:30Dashboard
The day, counted honestly
Conversations, handoffs, resolution rate and hours saved. A chat only counts as resolved if no one on your team stepped in and the customer didn’t come back.
Sample day, on Kio’s own screens: the shop, its customers and its numbers are a sample workspace’s. Yours come from your own conversations.
02The product
Not a chatbot. A whole front desk.
What it knows, what it can do, an inbox your team can step into, a customer list that fills itself, and roles for your staff. Everything a busy shop needs from day one.
Knowledge it actually reads
Upload PDFs, Word docs, spreadsheets or even a photo of your menu, in English or Arabic, or import your website. Kio checks what you taught it on every reply, and if the answer isn’t there, it says so.
Teach it by chatting
In your vault
Actions that do the work
Pick from ready-made integrations, or connect your own API or MCP server. Kio only uses the tools you approve.
Human handoff, built in
When a customer asks for a person, or Kio isn’t sure, the chat pauses and lands in Chats. Your reply goes out as your business.
Character Studio
Set the name, languages, greeting and house rules, or let Kio read your website and draft them for you. Try every change in the sandbox.
A CRM that fills itself
Every customer becomes a profile: history, what Kio remembers, your tags and notes. Filter, group and export to CSV.
Team seats & custom roles
Invite teammates and design your own roles, each seeing exactly the areas they work in. Billing and channels stay with the owner.
You hold the reins
One switch pauses auto-replies everywhere. Instant-handoff words skip the AI on the spot. The sandbox keeps working while paused.
Sandbox & honest analytics
Chat with your agent privately before it meets a customer. Then track conversations, handoffs, resolution rate and the hours saved, counted honestly.
Every picture here is a screen of the app, from a sample workspace.
03Inside the app
No mockups. This is the app.
These are Kio’s own screens, on the phone you’d run it from.
9:41
Every channel in one inbox, sorted by who is waiting on a person.
Screens from a sample workspace. The names, orders and messages in them are made up. Yours fills with your own as soon as you connect a channel.
04Industries
Speaks cafe. Speaks garage. Speaks gym.
Tell us what your business does when you sign up, and Kio arrives knowing your trade, with extra dashboard pages made for it and a customer list that keeps the details that matter to you.
Coffee shop
The whole counter: Foodics, Deliveroo and Talabat on one pass, barista tickets, live stock, loyalty, rotas, and the day's numbers in the books.
OrdersMenuInventoryLoyaltyShiftsReports
Real estate
A 24/7 property concierge for the Gulf market: qualifies buyers and sellers in AED, matches your portfolio, scores every lead, chases viewings and drafts the follow-up.
LeadsListingsSourcing
Car garage & auto repair
A service advisor that decodes plates and VINs, opens job tickets, sends AI inspection estimates, and chases every service, collection and review on its own.
JobsVehiclesParts & billingServices
Gym & fitness studio
A front desk that never sleeps: trial passes with a scannable QR issued in chat, class bookings reminded automatically, and memberships chased before they lapse.
ClassesMembersTrial passes
Catering
An events desk that never sleeps: captures every wedding, majlis and corporate enquiry with its date, headcount and menu, tracks the pipeline to delivery day, and chases every quote.
EventsMenu & packages
General business
The standard Kio — works for any kind of business.
Don’t see your trade? Start here. We add new trades on request.
05Guardrails
Rules it can never break
Every reply follows rules that no clever customer or wrong setting can switch off.
Built into Kio, not left to your settings
01
Sticks to your facts
Prices, hours, stock and policies come only from your business info or a connected tool. If Kio doesn’t know, it says so instead of guessing.
02
Never touches card details
Kio never asks for or accepts card numbers, CVVs or one-time codes. Customers always get a secure payment link instead.
03
Can’t be talked out of it
Kio reads customer messages as messages, never as orders to change how it works. “Ignore your rules” doesn’t work, and Kio stays your business’s assistant.
04
Honest about being AI
Kio never claims to be human. Asked directly, it says it’s your AI assistant, then gets on with helping the customer.
06Integrations
Already works with your tools.
Payments, online stores, bookings, CRMs and delivery apps, ready to switch on. Each takes a couple of fields: paste a key and Kio can start using it.
StripeShopifyCalendlyWooCommercePayPalHubSpotSquareIntercomNotionZapierDeliverooTTalabatFFoodicsYour own API or MCP server
StripeShopifyCalendlyWooCommercePayPalHubSpotSquareIntercomNotionZapierDeliverooTTalabatFFoodicsYour own API or MCP server
FFoodicsTTalabatDeliverooZapierNotionIntercomSquareHubSpotPayPalWooCommerceCalendlyShopifyStripeYour own API or MCP server
FFoodicsTTalabatDeliverooZapierNotionIntercomSquareHubSpotPayPalWooCommerceCalendlyShopifyStripeYour own API or MCP server
07Pricing
Start free, pay when you go live
Every account starts with a free sandbox and 100 test replies a month, with no card required. When you’re ready to go live, every paid plan begins with a 21-day free trial.
Every paid plan starts with a 21-day free trial. Change or cancel your plan anytime from the dashboard. Billing runs through Stripe.
08FAQ
Questions shops actually ask
Short, honest answers. Everything here is how Kio really works.
Which channels does Kio work on?
Instagram messages, WhatsApp Business, Telegram, and a chat widget for your own website. You connect them from the dashboard, and Kio handles the technical setup for you.
What happens when Kio doesn’t know the answer?
It says so and hands the conversation to you. Every reply has to come from your Knowledge or a connected tool. When Kio isn’t sure, the chat lands in your team’s inbox as “Needs you” and you get an alert on the dashboard, by email, by push notification or on WhatsApp.
Can I take over a conversation myself?
Any time. Open the chat and reply. Your message goes out on the same channel as your business, not a bot, and Kio stays quiet on that thread while you’re handling it. You can also pause auto-replies everywhere with one switch in Settings, or set instant-handoff words like “refund” that skip the AI on the spot.
Does my team get access?
Every paid plan includes team seats. You invite teammates by email and give each one a role you define. A role decides which areas of Kio they see, while billing, channels and team management always stay with you.
What languages does it speak?
Kio replies in whatever language the customer writes in. Arabic and English work side by side, and your menus and documents can be in either.
How does billing work?
You manage it yourself, through Stripe. Start free with the sandbox, upgrade from the dashboard when you’re ready to connect a channel, and change or cancel your plan yourself at any time.
Is my customer data mine?
Yes. You can export your CRM, with every customer, their history and your tags and notes, to CSV in one click. You can also make Kio forget what it remembers about any individual customer.
Do I need a developer?
No. You connect channels from the dashboard, add Knowledge by uploading files or importing your website, and set up each integration with a couple of fields. Paste a key and Kio can start using it. If you do have a developer, your own API or MCP server plugs in the same way.
Your next customer is already typing.
Set up your agent in minutes, rehearse it in the sandbox, and go live on Instagram or WhatsApp the moment it sounds like you.